Frequently asked questions and answers
Do you have questions about our company, how we work and what exactly we do? Here you will find answers to the most frequently asked questions in connection with PLAN-B NET ZERO PHOTOVOLTAIC SYSTEMS.
How can I register my home or business for a PV system with PLAN-B NET ZERO PV-SYSTEMS?
Simply fill out our online inquiry form. A specialist advisor will then approach you and discuss your tailor-made energy solution with you.
How does a heat pump work?
Heat pumps are a modern energy technology that uses the natural ambient temperature to heat or cool a building. Heat pumps work by absorbing heat from the environment, either from the air, the ground or groundwater, and transferring it into the heating system. The principle of a heat pump heater works in exactly the opposite way to a refrigerator by evaporating, compressing, liquefying and expanding a refrigerant.
Heat pumps make a crucial contribution to reducing greenhouse gas emissions because they do not burn oil or gas, but are powered by electricity. If green electricity is used for heating and cooling, a heat pump is truly sustainable.
What are the costs of a complete system from PLAN-B NET ZERO PV-SYSTEMS?
To determine your individual costs, simply fill out our inquiry form. This way you can find out as quickly as possible what our offer looks like for you.
What does PLAN-B NET ZERO PV-SYSTEMS do to promote renewable energy and reduce CO2 emissions?
All companies within the PLAN-B NET ZERO group stand for our values and our mission. We are convinced that we can and must achieve an emissions-free world. That’s why we help you become more CO2-neutral and self-sufficient using the latest technology. Together we are fighting for rapid changes in the energy industry and a better future for all of us.
Is it possible to renew/upgrade my old three-phase meter?
Yes. In principle, it is possible to replace a three-phase meter with a modern smart meter. A smart meter is included in every PLAN-B NET ZERO PV-SYSTEMS offer.
How often does PLAN-B NET ZERO PV-SYSTEMS carry out maintenance work on the system?
Your photovoltaic system is continuously monitored by PLAN-B NET ZERO PV-SYSTEMS. In the event of an error, we can resolve around 85% of the faults remotely. In all other cases, we will send a service team to you on site at short notice.
Is PLAN-B NET ZERO PV-SYSTEMS responsible for the maintenance of my systems?
Yes. Your photovoltaic system is continuously monitored by PLAN-B NET ZERO PV-SYSTEMS. In the event of an error, we can resolve around 85% of the faults remotely. In all other cases, we will send a service team to you on site at short notice.
Can I have a photovoltaic system installed?
When will commissioning take place once everything is installed?
After the installation has been completed, PLAN-B NET ZERO PV-SYSTEMS coordinates with the local network operator the connection of the PV system to the power grid and thus the final commissioning.
